QuantRocket

How to use this site


#1

Welcome to Ground Crew Premium Support!

Login: Login with the same credentials you use on www.quantrocket.com. (A paid support plan is required.)

Message Ground Crew: Click “Message Ground Crew” to send a private message to support. Support will be notified by email.

Reply by email: When Ground Crew responds, you will be notified by email. Continue the conversation by replying to the email or by returning to this portal.

Message history: To review your message history, click on your profile in the top right then click the messages icon (see animation below).

discourse-support-go-to-messages

To use the Search feature (magnifying glass) in the top menu bar, please be sure to prefix your query with "in:private " in order to search your private messages.

This support portal uses the same forum software (Discourse) that QuantRocket’s community site uses, but public posts have been disabled and profiles are hidden.


#4