Collecting listings timeout from interactive brokers

Technical Help
#1

I am trying to get listings from interactive brokers. I can confirm the gateway is running and I have the necessary data subscriptions. However, every time I try to get the listings via the following command:

collect_ibkr_listings(exchanges=['NASDAQ'], sec_types=['STK'])

I get the following error. Am I missing something simple?

2021-10-11 16:41:55 quantrocket.master: ERROR requests.exceptions.HTTPError: 500 Server Error: Internal Server Error for url: IB Products & Exchange | Interactive Brokers LLC

#2

Are you able to load the page if you click that URL from the same location where your QuantRocket deployment is running? Occasionally IBKR’s listing pages return 500 errors on Saturdays, but rarely at other times...

#3

Brian, I just tried again this morning and it is working now. At the time the URL was not working by clicking on it. Thanks for the quick reply!