CBOE VXD data from IBKR is not being collected

CBOE VXD data from IBKR is not being collected / values are not being downloaded into a db:
CBOE VXD = IB33716359 … you can execute the code below to see the results.
The generated DB / csv file does not contain the index.

create universe

from quantrocket.master import download_master_file, create_universe
download_master_file(“spyx3_stk_etf_ind.csv”,
sids=[“FIBBG000BBV9N3”,“FIBBG000BDTBL9”,“FIBBG000BHR296”,“FIBBG000CX0W11”,“FIBBG000JLGQR8”,“FIBBG000JLK7V0”,“IB33716359”])
create_universe(“a13v-spyx3-unv”, infilepath_or_buffer=“spyx3_stk_etf_ind.csv”, replace=True)
list_universes()

create db for trading

from quantrocket.history import create_ibkr_db
create_ibkr_db(“a13v-spyx3-eod-db”, start_date=“2018-01-04”, universes=[“a13v-spyx3-unv”], bar_size=“1 day”)
from quantrocket.history import list_databases
list_databases()
from quantrocket.history import get_db_config
get_db_config(“a13v-spyx3-eod-db”)

collect data

from quantrocket.history import collect_history
collect_history(“a13v-spyx3-eod-db”)

save excel file with data

import pandas as pd
from quantrocket.history import download_history_file
download_history_file(“a13v-spyx3-eod-db”,
start_date=“2018-01-04”,
fields=[“Open”, “High”, “Low”, “Close”],
filepath_or_buffer=“spyx3_secs_eod.csv”)
prices = pd.read_csv(“spyx3_secs_eod.csv”, parse_dates=[“Date”])
prices.head()

I can’t reproduce this. I can collect VXD fine. Check the logs for error or permission messages while collecting the data, and make sure you wait until the data is finished being collected before you try to download it to file.

could it be data related to the subscription setup? cannot figure out it...
appreciate your help brian.

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